AI implementation · San Francisco

AI that works in production.

Not just in demos. We design, build and operate AI systems shaped around your workflows, your data and your business logic.

Built on your stack. Measured in cost per request, not slides.

  • Conversational AI
  • Document extraction
  • Research pipelines
  • Workflow automation
  • Knowledge assistants
  • Content engines
  • Lead triage
  • Fine-tuned models
Disciplines under one roof: build, tune, integrate, operate
4
Team from the first workshop to production on‑call
1
Systems you have to migrate off to work with us
0
What the systems we ship are built to run
24/7

The problem

Most AI works in the demo. Then it meets real traffic.

The prototype answered every question in the meeting. In production it hits data it has never seen, tools it was never wired into, and a monthly bill nobody modelled. Off‑the‑shelf tools and generic LLM wrappers stop at the edge of your workflow, which is exactly where the useful work starts.

What we build

AI systems for the work that actually runs your business.

Representative projects. Every engagement is shaped around one client's workflow, data and rules, so no two builds are the same.

Support & sales 01

AI support agent

Your queue is mostly the same twenty questions. Your team should be on the rest.

  • Answers from your policies and the customer's own order history
  • Takes safe actions through your helpdesk, asks before risky ones
  • Hands off to a person with the full thread and context attached
  • Helpdesk API
  • Order system
  • Retrieval
  • Human handoff
Operations 02

Document intake & extraction

Invoices, contracts and forms, read and re-keyed by hand. Every single day.

  • Reads PDFs, scans and email attachments into structured fields
  • Flags low-confidence fields for review instead of guessing
  • Writes clean records straight into your ERP or database
  • OCR
  • Structured output
  • Review queue
  • ERP sync
Research & content 03

Research & market intelligence

Analysts spend the week gathering. The thinking gets squeezed into Friday.

  • Monitors the sources you choose and collects what changed
  • Summarises findings with every claim linked to where it came from
  • Delivers a brief in your template, on your schedule
  • Source monitors
  • Multi-step agents
  • Citations
  • Scheduled briefs
Support & sales 04

Lead qualification & routing

Good leads wait in the same inbox as the noise.

  • Scores inbound leads against your ideal-customer rules
  • Enriches the record and drafts a first reply in your voice
  • Routes to the right rep in your CRM within minutes
  • CRM
  • Enrichment
  • Email drafting
  • Routing rules
Operations 05

Internal knowledge assistant

The answer exists somewhere in the wiki. Nobody can find it.

  • Answers staff questions from your docs, SOPs and past tickets
  • Cites the source so people can check, and says when it doesn't know
  • Respects who is allowed to see what
  • Hybrid search
  • Permissions
  • Slack or Teams
  • Citations
Research & content 06

On-brand content engine

Thousands of product pages, emails and posts. One small team.

  • Drafts at volume from your product data and brand guide
  • Checks tone, claims and banned phrases before anything ships
  • Queues drafts for approval, then publishes where they belong
  • Brand rules
  • Product data
  • Approval queue
  • CMS publish
Operations 07

Operations workflow automation

Exceptions, updates and follow-ups that fall between your systems.

  • Watches orders, stock and shipments for the cases that need action
  • Drafts the supplier email or customer update and logs it
  • Escalates anything outside the rules to the right person
  • Event triggers
  • Inventory API
  • Email
  • Audit log
Your workflow

Not on this list? That's most of our work.

Bring the process your team dreads. We'll tell you on the first call whether AI is the right tool for it, and what it would take to run in production.

Book a call

How we deliver

Four disciplines. One team that owns the whole system.

Most agencies hand over a prototype. We design it, build it, wire it in, and keep it running as your load and requirements change.

Build

Custom AI development

Purpose-built systems shaped around your workflow, not a generic chatbot with your logo on it.

  • Conversational systems
  • Research and analysis pipelines
  • Content generation
  • Workflow automation
Tune

Fine-tuning & prompt engineering

Calibrated against your real cases until it is accurate enough to trust in front of customers.

  • Accuracy on your data
  • Tone that sounds like you
  • Guardrails for real-world use
  • Evaluation sets you keep
Integrate

System integration

AI that reads and writes where the work actually happens, inside the tools your team already uses.

  • CRMs and databases
  • Ticketing platforms
  • Messaging tools
  • Internal systems
Operate

Production infrastructure

The unglamorous part that decides whether it survives month three.

  • Deployment
  • Observability
  • Cost control
  • Ongoing tuning

Model-agnostic by design. We choose current frontier models, open-weight models or a mix of both per task, on accuracy, latency and cost, and we can swap them later without rebuilding your system.

Integration

Wired into what you already run.

An AI that can't touch your systems is a chatbot. Yours works where the work is.

Your AI system
  • CRM
  • Database
  • Ticketing
  • Messaging
  • Internal tools
  • Documents

Your data stays yours.

It serves your system only and never trains anything shared with anyone else.

Limits you set.

What it may do alone, what needs a human, and what it must never touch.

Every call logged.

What it read, what it decided, and why. Auditable after the fact.

No vendor lock-in.

Models and providers are swappable parts, not a rewrite.

How we work

From workflow to production, in four steps.

01

Discover

We map the workflow, the data and the cost of getting it wrong, and tell you plainly if AI is the wrong tool for it.

You get: a scoped plan and a cost model
02

Build

A purpose-built system, evaluated against your real cases rather than the ones that demo well.

You get: a working system and its test set
03

Integrate

Wired into your tools with the guardrails you set. Live on one workflow first, wider once the logs convince you.

You get: it running on real traffic
04

Operate

Deployed, monitored and tuned as load and requirements change. We stay on after launch.

You get: weekly accuracy and cost reports

The question you didn't ask

“Will it hold up when real traffic arrives?”

Fair. Most AI pilots never find out. This is what goes in before launch, not after the first incident.

  • Observability from day one. Every request traced: what it read, what it decided, how long it took.
  • Cost per request, known up front. We do the maths before we build, so the invoice is never the first warning.
  • Failure modes designed for. Timeouts, bad inputs, model outages. Each one has a planned fallback.
  • Tuned as you grow. Accuracy, latency and spend reviewed weekly against your real traffic.
Agentuned · production view

4 systems · one client · last 30 days

System Req / day p95 Cost per 1k requests
Support assistant 12,400 1.9s $3.10
Document extraction 3,800 4.2s $5.40
Research pipeline 640 38s $10.40
Lead triage 2,100 1.1s $1.20

SignalResearch pipeline spend up 18% week on week as source volume grew.

ActionCache source fetches, move summaries to a smaller model. Same output quality, re-measured before rollout.

Illustrative. The view every system we run ships with: volume, latency and cost per request, watched weekly rather than discovered on the invoice.
Rows of networked servers in a data centre

Why Agentuned

We ran production AI before we sold it.

Most AI projects work in demos and fail in production. Ours don't, because we operated AI systems handling live customer workloads before starting this company. We know the infrastructure, the cost-per-request maths, the failure modes, and what it takes to keep a system reliable as load grows.

Orchestration

LLM orchestration at scale.

Multi-step, multi-model systems that route each task to the right model and recover when one fails.

Observability

Multi-tenant observability.

Tracing and evaluation across many customers at once, so a regression shows up before a complaint does.

Cost

Cost-conscious cloud.

Deployments sized to the traffic you have, with headroom planned for the traffic you expect.

What we commit to

Five things we hold to.

The way we work, stated plainly. Ask us about any of them on the call.

A straight answer on the first call. Including "don't use AI for this" when that is the honest one.
Production, not a prototype. The deliverable is a system running on your traffic, not a demo video.
You own what we build. Code, prompts, evaluation sets and configuration are yours to keep.
Costs you can see. Cost per request is measured and reported, not buried in a monthly total.
You talk to the builders. The engineers who write the system answer your messages. No account manager in between.

Questions

The ones you were going to ask anyway.

Why not just buy an off-the-shelf AI tool?

Buy one if it fits. It is cheaper to start and running this afternoon. The difference shows up at the edge of your workflow: your data, your rules, your systems. When a generic tool stops there, you need something built around how you actually work.

Which models and tools do you use?

Whatever fits the job. Current frontier models, open-weight models where cost or privacy calls for them, and the agent and automation tooling mature enough to run in production. We are not tied to one vendor, so you are not either.

How quickly do we see something real?

We start with one workflow and get it live on real traffic before widening scope. If you are months in and still looking at slides, something has gone wrong.

What happens to our data?

It serves your system only and never trains anything shared with anyone else. Access to your tools is scoped to what the system needs and revocable by you at any time.

Do you leave after launch?

No. Operating the system is part of the work: monitoring, cost control and tuning as your load and requirements change.

Who we build for

Growing teams that have outgrown generic AI.

Find yourself below. That's where we'd start you, and we'd tell you on the call if we thought you should start somewhere else.

Research & content
  • Research pipelines
  • Analysis and summaries
  • Content generation

Sources in, structured findings and on-brand drafts out, with every claim traceable back to where it came from.

Support & sales
  • Conversational AI
  • Ticket and lead triage
  • Human handoff with context

Conversations with real workflow depth: it looks up the account, follows your policy, and knows when to hand over.

Operations
  • Document processing
  • Data extraction
  • Internal knowledge

The repetitive reading and re-keying your team does today, done accurately and checked before it lands in your systems.

Book a call

Bring the workflow you've never managed to automate.

You'll talk to the engineers who would build it, and leave knowing whether AI is the right tool and what it would take to run in production.